How to become Help staff

Members, moderators and owners earn their rank by being a trusted, active presence in Help and by showing they can handle situations well. Here is what it takes.

Requirements

  • Know xat well enough to answer the problems and questions people bring to Help.
  • Follow the rules. People who frequently break them will not be considered.
  • Stay professional, help consistently and be active in chat.
  • Members are promoted for excellent, determined helping and moderating.

How ranks work

  • Members may be made temporary moderators when the chat needs it.
  • Moderators and above can set scroll messages and use moderation tools.
  • Members and above can use protect mode with /p and /pr.
  • The longest moderator ban is 24 hours, or 28 with powers.

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